DELİVERY AND REFUND POLİCY
DELİVERY
All your orders placed before 5PM on weekdays will be delivered the next working day.
YEMHY’S offer EXPRESS shipping to all of North America.
All orders to US are shipped via DHL EXPRESS on a tracked service. . Delivery time is 2-3 days max for US.
RETURNS & EXCHANGES
YEMHY'S will accept, for return or exchange, items that are in new condition, unworn, unaltered and free of damages by the customer. For a full refund or exchange, mail out your item within 14 days from the receipt of original order. Please note, refunds are exclusive of shipping cost. Items returned or exchanged after 14 days from the receipt of original order will be charged for the cost of return shipping. Items must be returned with all YEMHY'S tags still attached and must be in their original packaging such as shoeboxes and dust bags.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at help@yemhys.com.